Terms of service

1. Introduction 

This website is operated by Buckner Brand Management on behalf of Dementia Australia. By accessing or using the portal, you agree to be bound by these Terms of Use. 

2. Use of the Site 

You agree to use the portal lawfully and must not misuse, interfere with, or attempt to gain unauthorised access to any part of the site. 

3. Australian Consumer Law 

Nothing in these terms excludes or limits your rights under Australian Consumer Law. 

4. Orders and Payment 

All orders are subject to acceptance and availability. A contract is formed once payment has been received and confirmation has been issued. 

5. Pricing and Product Information 

All prices are in AUD and include GST unless otherwise stated. Product images are indicative only. 

6. Shipping 

Orders are processed within standard timeframes. Refer to the Shipping Policy for details. 

7. Returns and Refunds 

Returns are managed in accordance with the Refund Policy. 

8. Intellectual Property 

All content on this portal is owned by BBM or its licensors and protected by law. 

9. Limitation of Liability 

To the extent permitted by law, BBM is not liable for indirect or consequential loss. 

10. Force Majeure 

We are not liable for delays caused by events outside our control. 

11. Privacy 

Personal information is handled in accordance with the Privacy Policy. 

12. Changes to Terms 

We may update these terms from time to time. Continued use of the portal constitutes acceptance. 

13. Governing Law 

These terms are governed by the laws of Queensland, Australia. 

14. Contact 

Email: dementia@buckner.com.au 

Phone: 1300 22 44 66 

Dementia Australia